Nov 21 2024 44 mins
During today's episode, we explore with Doug Morris, strategy director at Ratio:FS the role which optimisation plays in continually improving your customer's digital experience.
We'll explore
- What is optimisation
- The importance of continual investment in your programme
- The role of personalisation vs testing
- How to structure your optimisation team
- How to build your optimisation roadmap
- How to measure the success of an optimisation programme
To get in touch with future questions or to be interviewed for a future episode, email [email protected] or visit us at www.ratiofs.com