Oct 10 2024 39 mins
Solving Business Issues with Technology: A Conversation with Mark Bowman
In this episode of The Wireless Way, host Chris Whitaker interviews Mark Bowman, an experienced entrepreneur and technologist. Mark is the owner of Total Communications Management Services and IT Solutions Advice. com. The discussion dives into Mark's impressive career in telecommunications since the 1980s, highlighting his problem-solving skills with technological solutions and how he enjoys defying limitations. Mark discusses his journey from working at a Fortune 500 steel company to owning his businesses and providing consultancy for major institutions like the University of Pittsburgh. He shares insights into large telecommunication deployments, the evolution and future of desk phones, and the transition from traditional POTS lines. Mark emphasizes the importance of mentoring younger generations, explaining technology, and being a trusted advisor. The episode also addresses career advice for both young professionals and technologists nearing retirement, promoting lifelong learning, and improving business solutions through collaboration.
00:00 Introduction and Guest Welcome
00:56 Mark Bowman's Background and Career Journey
04:07 Insights on Technology and Problem-Solving
05:32 Mentorship and Generational Perspectives
10:10 Challenges in Large-Scale Technology Deployments
14:21 Unified Communications and Desk Phones
18:41 POTS Lines and Industry Changes
19:39 Fire Panels and Security Services
20:09 Transition to Cellular and Data Connections
20:42 Cost-Saving Tips for Businesses
22:09 Managed Mobility and Wireless Expense Management
22:59 Copper Lines and PBX Systems
24:11 Importance of Communication and Billing Audits
25:36 Challenges in IT Deployment
26:06 Advice for Trusted Advisors and Technologists
33:13 Channel Managers and Solution Bundles
36:01 Future Plans and Final Thoughts