Jun 09 2024 72 mins
This episode is step nine in the 10-Step Toolkit to Having Critical Conversations featuring Barret Michalec, director of the Center for Advancing Interprofessional Practice, Education and Research (CAIPER), and an associate professor in the Edson College of Nursing and Health Innovation. Michalec’s research examines humility, empathy, and belonging, particularly within the healthcare field.
In this episode, we:
- discuss the difference between empathy and sympathy
- explore how to build emotional resilience
- define the concept of emotional contagion
- provide practical exercises for building empathy
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Timestamps:
02:57 Understanding Empathy vs. Sympathy
03:26 Empathy in Critical Conversations
04:35 Empathy in Leadership
05:22 Judicial Empathy and Bias
07:58 Emotional Contagion in Clinical Settings
09:35 Building Emotional Resilience
13:47 Empathy Exercises and Practices
19:54 Innate Empathy and Adversity
25:02 Empathy, Vulnerability, and Humility
35:54 Expanding Empathy Beyond In-Groups
39:52 Understanding Limits and Vulnerability
42:39 The Science Behind Empathy
44:46 Empathy in Healthcare
48:34 Measuring Empathy
57:52 Practical Exercises for Building Empathy
01:04:34 Empathy and Decision Making
01:08:16 Three Captivating Things