Finnair on airline modern retailing transition and how it will benefit the traveler experience


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Sep 04 2024 26 mins  

In December 2022, Finnair started its journey towards modern retailing by adopting Amadeus Nevio.

In this episode we are taking stock of the progress made by Finnair, the achievements, the challenges and the key benefits Finnair is now able to offer to its travelers.

As part of the Travel Technology Investment Trends 2024 research, we surveyed airline executives across the world about their investment strategy for the coming year. They told us that they were planning to increase their investment in technology by an average of 13% year-over-year.

With all the industry initiatives around Offer and Order and NDC, we can feel we are right now at a turning point.

What can we expect in this next exciting chapter of our industry? Tune in to find out with our speakers:

  • Pia Viljaniemi, Head of Commercial and Financial Applications at Finnair
  • Fabrizio Calcabrini, Executive Vice President, Airlines Solutions at Amadeus

To stay up to date on the latest news from Amadeus, and to catch the next episodes in our series, check out the Resource section on our website or follow us on Spotify or Apple podcasts.