Jan 15 2025 107 mins 1
In this episode, we dive into "Crucial Conversations" by Patterson, Grenny, McMillan, and Switzler, exploring essential techniques for handling high-stakes discussions in both professional and personal settings.
Whether you're a team leader, product manager, or looking to improve your interpersonal skills, this episode offers practical strategies to transform challenging conversations into opportunities for growth and collaboration.
Listen as we discuss:
- Creating safety in dialogue
- Managing emotions and stories
- The STATE method for persuasive speaking
- Decision-making processes in teams
References:
- Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler
- Thinking, Fast and Slow by Daniel Kahneman
- Empathy: A Handbook for Revolution by Roman Krznaric
- The Lean Startup by Eric Ries
- INSPIRED: How to Create Tech Products Customers Love by Marty Cagan
#CrucialConversations #CommunicationSkills #LeadershipDevelopment
crucial conversations, communication skills, leadership, team management, conflict resolution, emotional intelligence, decision making, agile, product management, workplace communication
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Toronto Is My Beat (Music Sample)
By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)
CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)
