The Voice of the Customer Cubed: Meet Monterey AI CEO and Founder, Chun Jiang


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May 16 2024 39 mins  

Host Yolanda Fintschenko, executive director of Daybreak Labs and i-GATE Innovation Hub, and guest co-host Hazel Wetherford, Deputy City Manager for the City of Dublin, talk with Chun Jiang, CEO and co-founder of Monterey AI, an early stage startup located in Dublin, CA.

Co-founders Chun Jiang and Ben Kramer joined Y Combinator Summer 2022. During the batch, Monterey AI started with a simple generative documentation tool for the product team. It became clear there was a bigger opportunity - voice of the customer, at scale. In mid-2023, they launched copilot for product insights. Monterey AI is building the AI's first product analytics platform for qualitative data, disrupting multi-billions market. Aggregate, triage, and analyze user feedback, tickets, conversations, surveys, and transcripts - smarter, together, and at scale. Monterey AI is the most powerful AI native insights platform for decoding the next growth opportunities.

To get in touch with Chun, find her on LinkedIn and Twitter.

You can view this episode on our Startup Tri-Valley YouTube channel.