Jul 07 2024 30 mins
This week on the podcast, I’m sharing 5 reasons why you shouldn’t share RAW files with a client and how to communicate it professionally.
I share 5 critical aspects of RAW file sharing that clients may not be aware of, and maybe you too. Even if you do, you may not be bringing it up with the client thinking it’s not important or they probably already know.
But more often than not, clients who request RAW files do so out of ignorance. A bit of education and sensitivity to their requirements is all it takes to easily cruise through this tough conversation... as long as we know what to say and how to say it.
We build trust and establish long-term working relationships by educating our clients. If a client insists on RAW files, make sure your contract reflects this, and price it appropriately as this should be a premium service.
Discussing RAW file sharing this way with the client will put you in the expert's chair and make the client feel that they’ve picked a knowledgeable professional who understands their requirements and presents solutions in their best interest.
Never be out of ideas or words to communicate to a client about your professional practice of sharing RAW files. Sharing or not is your decision but it’s important to understand the implications of the decisions. The better we understand, the better we communicate.
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Show notes available at https://myfoodlens.com/99-5-professional-replies-to-client-requests-for-raw-files-without-losing-their-trust/
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