Jan 19 2025 24 mins 8
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We’ve all seen operations manuals, standard operating procedures, and safety management systems (or SMS). These frameworks are the backbone of how we’re supposed to operate. They provide clarity, ensure consistency, and most importantly, protect lives. But here’s the challenge: what happens when these systems are not supported, followed, or enforced? What happens when an organization says all the right things on paper but does the opposite in practice?
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