Digital Transformation in Insurance: Data Driven Insights and Privacy


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Jan 03 2023 29 mins  

Listen to the new InsurBreak podcast with our guest Robert Easton, Global Chief Compliance Officer & Deputy General Counsel at Marsh LLC.

In this podcast learn about:

  • The impact of digital tech transformation in insurance, on legal and compliance, and the new regulation priorities.
  • How to embed these new regulations in insurance brokers’ and risk advisors’ workflows to deliver better client experience, protect the company, and limit the amount of manual work.
  • The need to broaden the skills of different business areas and connect different organizations to avoid working in siloed to be able to develop compliance and ensure cybersecurity within the company
  • How legal and compliance regulation drove improvement for better client engagement (with the creation of a centralized system or portal for clients to access their documents for example)
  • His experience using AI in underwriting, and the lesson learned about ethical AI and transparency
  • And more!