Getting Health Care Right

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Humans are hardwired to want to belong to groups. Many organizations have widened their inclusivity efforts to prioritize a sense of belonging for employees at every level.

At TriHealth, this work may be using a newer name (“belonging”), but it is tied to the health system’s value system and has been part of its leaders’ commitment to the community since the mid-1990s, according to Mark Clement, president and CEO of TriHealth, in this episode of Getting Health Care Right.

“(Belonging) is the product of fostering a diverse, equitable and inclusive organization,” Clement says. “That product is where our team members, our providers and ultimately the patients we serve, feel a sense of belonging and feel welcome in our organization.”

Dr. Thomas Shockley, who joins Clement and Cincinnati Business Courier Publisher Jamie Smith on the episode, adds to the conversation by sharing more about his role as TriHealth’s chief health equity officer and his goals with the soon-to-launch Health Equity Center.

“One of the things that I and the Health Equity Center will do will be pulling leaders together, pulling team members together, bringing people out of silos to live that mission for all the people we serve,” Shockley says.

Listen to the episode to hear more about:

• Helping patients understand health equity.
• Specific challenges that come with addressing diversity, equity, inclusion and belonging in the health care space.
• Differences in life expectancy data from one ZIP code to another.
• Ways health equity fits into the population health model.

Learn more about TriHealth’s mission to serve the larger community by mirroring the rich diversity of Greater Cincinnati in its leadership, employed physician population and supplier relationships.