Jan 23 2024 26 mins
Matt Kleiman discusses his book "Work Done Right" and its focus on improving work quality in industries like construction. He emphasizes the high rework rates in industrial work and draws parallels with aerospace safety standards. Kleiman advocates for applying lessons from aerospace to heavy industry, promoting safety, and reducing rework. The conversation delves into the challenges faced by industries in adopting these practices and the need for a cultural shift. Kleiman also highlights the importance of systems thinking and quantitative metrics for improvement. The book aims to provide practical insights for safety and quality managers in an accessible format. Kleiman expresses his passion for helping companies improve and addresses the impact of artificial intelligence on transforming industries positively. He encourages openness to AI advancements for efficient data utilization.