Solving the productivity puzzle. Is tech the solution? Natasha Wallace


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Apr 27 2023 31 mins  

Productivity growth has slowed down in many economies since the global financial crisis of 2008. Despite advances in technology and investment in workforce training and development, productivity growth has remained low, puzzling economists and policymakers. Wages are stagnant or declining.

Traditionally technology has been the primary driver of productivity gain – and today technology is advancing at an exponential rate. So why aren’t we seeing the growth we would expect? Is it that too often technology in the workplace today is a distraction? Are there just too many tools? And what about the dark side of tech, such as employee surveillance? What is its impact on productivity?

In this episode international people operations partner Natasha Wallace discusses:

• Why it is so hard to solve the productivity puzzle
• What makes a highly productive organisation?
• New research which identifies the most important differences between high and low productivity organisations
• Are new ways of working helping or hindering productivity?
• Employee monitoring - a necessary evil or productivity shackle?
• Using technology to improve productivity
• The importance of a strong and inclusive culture
• Natasha's personal productivity tip


Natasha Wallace is the international people partner at ClickUp, an all-in-one workplace productivity platform that flexes to the way that people want to work.

She joined the ClickUp team to do what she does best – making sure people feel valued and supported in their roles and driving business initiatives. As a seasoned professional with over eight years of experience working with global technology companies, Natasha has spent time honing her skills in many areas of HR including employee development, performance management, organisational design and wellbeing at work.

With an LLB Law degree specialising in employment and discrimination law, and a post-grad certificate in international law, Natasha decided to bring her legal know-how to the world of HR, where she could use her expertise to help companies build a people-focused strategy. She says she likes to help scale regions in hypergrowth businesses.

ClickUp is currently valued at $4 billion and has some 8 million users across 1.6 million teams. Natasha is part of the EMEA team, which has around 200 people and serves nearly 600,000 teams.

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