Ever wondered how safety protocols can truly make a difference in the cleaning industry? In this episode of Cleaning Business Life, Jamie Runco from Above All Cleaning shares the innovative measures she’s put in place to safeguard her team. From leveraging the Life360 app and Jobber CRM for real-time tracking to ensuring efficient emergency signaling, Jamie reveals how these tools enhance both operational efficiency and employee safety. We also take a poignant look at a tragic incident in Tempe, where a woman was discovered deceased in her office cubicle after four days, emphasizing the dire need for effective communication and regular check-ins.
Moreover, we dive into the critical training needed for extreme situations, such as encountering crime scenes or dealing with workplace violence. I recount a harrowing personal experience of an attempted kidnapping, underscoring the indispensable role of having a well-defined Standard Operating Procedure (SOP) and a detailed employee handbook. We further explore the unique challenges posed by power outages in regions with limited seasons, balancing the continuation of business operations with community sensitivities. Tune in for a wealth of insights and practical advice aimed at ensuring the well-being and preparedness of your cleaning staff.
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