Oct 11 2024 31 mins
Have you ever wondered how cleaning professionals handle the discovery of illegal items in clients' homes? Jamie Runco of Above All Cleaning Services joins us to unravel her experiences—from stumbling upon drug paraphernalia and large sums of cash to encountering firearms. Jamie shares her invaluable insights on managing these tricky situations with discretion and safety, and also highlights the evolving norms around cannabis use and the peculiar requests that sometimes come with it, such as cleaning bongs or dealing with explicit art. This episode underscores why setting boundaries and making informed client choices are crucial in the cleaning business.
Get ready to learn actionable tips and essential precautions for cleaning environments riddled with potential hazards, like marijuana resin and dangerous substances such as fentanyl. Jamie and I delve into the importance of professional training, certification, and involving insurance when dealing with these risks. We also explore the need for clear policies and protocols to prepare cleaning staff for encounters with illegal drugs, firearms, and other hazardous materials. From handling discovered firearms to the challenges of retrieving them from police custody, this episode offers a comprehensive guide for cleaning business owners and their teams to navigate these complex and risky situations confidently and safely.
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