In this episode, Andrew explores the intricate role language plays in effective teamwork. We delve into the evolutionary anthropology of language, debates in linguistics and a comparison of the works of Noam Chomsky and Steven Pinker, and the impact of communication protocols in high-stakes environments like aviation and deep space missions. We learn about the distinctions between language and communication, the significance of storytelling, common ground, and shared mental models in team dynamics.
This episode is packed with references - if you want to dig deeper, here’s some of the key works from people that were mentioned by Andrew:
Noam Chomsky
- Syntactic Structures
- Aspects of the Theory of Syntax
Steven Pinker
- The Language Instinct
- How the Mind Works
David Marquet
- Turn the Ship Around! A True Story of Turning Followers into Leaders
Paul Bloom
- How Children Learn the Meanings of Words
- Descartes' Baby: How the Science of Child Development Explains What Makes Us Human
Ray Jackendoff
- Foundations of Language: Brain, Meaning, Grammar, Evolution
- The Architecture of the Language Faculty
Michael Tomasello
- The Cultural Origins of Human Cognition
- A Natural History of Human Thinking
Elizabeth Stokoe
- Talk: The Science of Conversation
H.L. Goodall Jr.
- Why Communication Matters
Walter R. Fisher
- Human Communication as Narration: Toward a Philosophy of Reason, Value, and Action
Judith Orasanu
- Key research papers on shared mental models and situational awareness in high-functioning teams.
Ute Fischer
- Research on communication delay in deep space and high-stakes environments.
Kathleen Mossier
- Studies on communication and teamwork in NASA and aviation contexts.
Francis Frei
- Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You
Roger Martin
- Playing to Win: How Strategy Really Works
Chapters
00:00 Introduction to protocol-driven communication
00:27 The role of language in teamwork
02:30 Language as a constitutive force in teams
03:17 Spoken vs. written communication
04:28 Debates in Linguistics: Chomsky vs. Pinker
10:21 The evolutionary story of language
12:43 Steven Pinker & Ray Jackendoff
19:08 The importance of linguistics, and the overstating of body language
22:42 The power of storytelling in communication
27:45 “Common ground” in team communication
29:03 Communication challenges in deep space
31:32 Shared mental models and team dynamics
32:38 Why explicit communication is necessary to build common ground
34:54 Turn the ship around
38:25 Common ground in entrepreneurship
42:02 “Drilling” to build common ground and shared mental models
44:57 Communication in Aviation
Thanks for listening!
Music by Tom Farrington