Sep 25 2024 18 mins 1
Focusing solely on output metrics can create an incomplete picture, undermine employee engagement, and stifle innovation. In this episode, we explore Deming’s 12th point and leadership's critical role in helping create true workmanship - that personal pride and unique value your team brings to their work. Amtech CEO Jay Patel shares how removing barriers to pride in workmanship can improve quality and encourage a more resilient and motivated workforce. We explore practical strategies for leaders to encourage personal ownership, implement feedback loops, and shift focus from just fulfilling quotas to making meaningful contributions. Join us for a conversation on how empowering your team to take pride in their work can lead to sustainable success. Featuring Jay Patel.
