Hardware Is Forever

Your value stream is the series of steps required to deliver your product or service to your customer, and it's at the heart of creating efficiency and the value promises of Lean Manufacturing. In this episode, Amtech CEO Jay Patel joins us to explore the essential process of Value Stream Mapping (VSM) and explains how it transforms operations by revealing waste and refining workflows. We discuss the importance of aligning every step in production—from raw materials to the final product—with what customers truly value (which requires you to know what your customers truly value!), and why eliminating non-essential activities can dramatically improve productivity and satisfaction.

Jay shares examples of how mapping a process reveals inefficiencies like unnecessary movement between distant workstations or redundant steps in a production sequence and demonstrates how simple changes—like reorganizing workflows or eliminating extra steps—can significantly impact efficiency and free up resources. We also talk about how organizations can balance efficiency with delivering personal, high-value experiences that resonate with customers. If you're rearranging a factory floor or refining a service process in your business, Value Stream Mapping is is a powerful way to continuously improve and stay competitive. Featuring Jay Patel.