30: Human-Centric IT And Measuring The Digital Employee Experience


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Mar 24 2022 35 mins  

Andy Philp is a Principal Product Marketing Manager at Nexthink. Andy has worked in various roles in End-User Computing over the last 20 years ranging from consulting, presales, product management, and marketing. In this episode, Andy joins Neil in a conversation about how Desktop as a Service (DaaS ) and VDI often excite businesses while also creating a dilemma for the IT teams.

Andy discusses the need to monitor experience across all workspace types, not just physical and virtual, to ensure they have one source of truth. With the increase in interest in desktop virtualization as a response to the pandemic, but as people return to travel and offices, Andy also explains why decisions need to be re-evaluated based on how people need to work.

Finally, Andy shares a teaser of how Nexthink and Citrix will be working on integration this year.