Feb 07 2025 34 mins
In this episode, Lamees Abourahma welcomes Terry Terhark to the podcast. Terhark, a 35-year, highly-accomplished veteran of the RPO industry, shares his perspective on the growth of recruitment process outsourcing.
Terhark chronicles RPO's evolution from project-based hiring to a mature, rapidly growing market, highlighting the impacts of COVID-19 and AI. He emphasizes the importance of quality recruiting, direct sourcing, and strategic consulting as core RPO capabilities. He predicts increasing technology expectations, more blended deals, and the potential for higher RPO valuations. Terhark advises RPO providers to differentiate on quality, build strong relationships, and understand their market position.
Listen to this episode for a comprehensive view of the RPO industry's past, present, and future.
This episode is based on an edited version of Terhark's keynote for the 2024 RPOA Annual Conference. Mark your calendar for the upcoming RPOA conference in Chicago on September 28-30, 2025.
View the RPOA Calendar of Events for the RPOA Annual Conference and other events.
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