Episode 16: Bridging Silos - A Holistic Approach to Modern Fraud Detection


Episode Artwork
1.0x
0% played 00:00 00:00
Aug 30 2024 34 mins  

In this podcast, our guest Long Jiang explores the enduring nature of fraud, noting that scams, while seemingly modern, have been around since ancient times, like the biblical tale of Jacob. They discuss how fraud has evolved with technology, making it easier to perpetrate and harder to control with current fragmented measures. The speaker highlights the challenge of managing fraud across various bank departments, each with distinct objectives and goals, creating a siloed approach. They emphasize the importance of bridging these silos to create a cohesive, holistic fraud prevention strategy. By integrating the goals and insights of different stakeholders, such as operations, fraud control, and customer service teams, the speaker aims to optimize fraud management and improve overall effectiveness