Jan 06 2025 22 mins
If people are enquiring to work with you, congrats! You’ve done the hard part.
Whether they’re emailing, DMing, filling out your forms or downloading your price guides - this is where the magic happens. However, it’s also where things can fall apart FAST.
Your first response to a new lead is single handedly one of the most important means of communication you’ll have in the entire customer journey [no pressure!]
If your response is a flop, you’ll lose that sale. And honestly, too many people are missing out on $$$ because their responses are wishy washy AF.
I’ve reviewed, edited, and revamped countless enquiry responses for my clients and in this episode, I’m sharing exactly what makes the difference between getting ghosted and getting booked.
In this episode:
- Why you’re getting ghosted: The #1 mistake business owners make when responding to enquiries.
- The sweet spot for length: Why both too-short and too-long responses are killing your sales.
- How to structure a winning response: What to include, what to leave out, and how to keep it fun and engaging.
- Simple fixes that increase bookings: Easy tweaks that boost your response rate instantly.
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