Oops, there was a glitch during recording and this episode has a bit of an echo. Sorry about that.
Notes:
Being a good listener often require discernment and the help of the Holy Spirit.
Let the conversation be about them rather then always bringing it back to you.
Hear rather than judge.
Other people's pain might bring anxiety to us.
What to do with hard information?
Listen beneath the words- what's actually happening?
Listen so that we undertand them.
What is the tone and pitch of voice?
What is their body language?
3 types of communication: open, hidden, and unintentionally.
Give full attention- don't multitask
Do you find yourself always wanting to be busy while someone is sharing hard things? What does that say about us as the listener if we must busy ourselves?
Good eye contact, be relax.
Look for the nonverbals.
Acknowledge that you hear them with body language or words.
Invite conversation rather then being reactive to conversation.
Repeat back the key points of the conversation to ensure that you heard correctly.