KPIs Demystified: How to Set and Measure What Really Matters


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Feb 03 2025 51 mins  

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Summary

In this podcast, Michael Venner and Wayne Hylla discuss the importance of Key Performance Indicators (KPIs) in various sectors, particularly aerospace. They explore how KPIs can be effectively implemented to measure the performance of key processes, the significance of on-time delivery and product quality, and the need for continuous improvement. The conversation also delves into the challenges of measuring KPIs in purchasing, service delivery, and design, emphasising the importance of understanding processes and data trends to drive improvement.


Takeaways


  • KPIs are essential for measuring effectiveness in aerospace standards.
  • On-time delivery and product quality are critical KPIs.
  • Understanding processes is key before implementing KPIs.
  • Continuous improvement should be the goal of KPIs.
  • Data trends provide insights into performance over time.
  • Communication among teams is vital for effective KPI measurement.
  • Purchasing processes should have specific KPIs to track efficiency.
  • Service delivery KPIs must align with customer expectations.
  • Design KPIs should reflect the cost and timeliness of deliverables.
  • KPIs should be adjusted based on performance and business needs.



Chapters


00:00 Introduction and Recap of Previous Podcast

01:29 Understanding KPIs in Aerospace and ISO 9001

04:03 Identifying Key Processes and Their Importance

08:49 The Purpose of KPIs in Business Processes

13:34 Effective Measurement and Analysis of KPIs

17:24 Dynamic KPI Management and Continuous Improvement

25:01 Continuous Improvement Through Data Analysis

28:54 Understanding Trends and Cycles in Performance

30:43 Key Performance Indicators in Purchasing

34:43 Production KPIs: Measuring Success

42:04 Design and Development Metrics

49:17 Final Thoughts and Resources

50:46 By all standards Intro.mp4



Key Links

Auva Website: www.auva.com

Apple Podcast: https://podcasts.apple.com/gb/podcast/by-all-standards/id1771677594

Spotify: https://open.spotify.com/show/79OUNj3vY9dmESR3okwHJa?si=871837f56dc149b6

Youtube: https://www.youtube.com/@auvacertification/podcasts

LinkedIN: https://www.linkedin.com/company/auva-certification-ltd

Instagram: @auvacert

Michael Venner: https://www.linkedin.com/in/michaelvenner-isocertificationexpert/

Wayne Hylla: https://www.linkedin.com/in/wayne-hylla-6642ab6a/