Feb 03 2025 12 mins
On today’s episode of Data Fuel, we explore how SMBs can use data to predict and prevent customer churn. Learn how to identify churn signals, build a churn prediction model, and implement insights into your daily operations. By proactively managing customer retention, your business can reduce churn, improve loyalty, and increase revenue.
Main Topics:
• Why customer churn prediction is the easiest entry point for data science.
• How churn indicators differ by industry.
• Step-by-step guide to building a churn prediction model.
• How to tag customers and personalize retention strategies.
• Avoiding common pitfalls in churn prediction.