Jul 15 2021 57 mins
In this episode of Tech Vitals, Zac and Debbie explore the New Compass of Healthcare - Patient Experience Design. To help us understand how the industry is pushing the boundaries of the patient experience, Zac and Debbie are joined by a panel of three guests, all of whom are innovators and designers in this field:
Matt Kelly is a Business Designer and Partner at DoTank, a human centered design consultancy based in Chicago, IL.
Terrell Smith is a registered Nurse and the Senior Director of Patient & Family Engagement for Vanderbilt University Medical Center’s clinical enterprise located in Nashville, TN.
Terri Zborowsky is a PhD of Interior Design, registered Nurse, adjunct professor, and Design Researcher at HGA Architects & Engineers out of the St. Paul, MN.
Enjoy the wonderful conversation on designing success around The New Compass: Patience Experience.