Sep 20 2024 23 mins
Read to turn your service into an extraordinary experience? In this episode of The Agent of Wealth Podcast, the Bautis Financial team discusses the most recent book assignment in their monthly Book Club, Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect by Will Guidara.
Unreasonable Hospitality is a captivating book about how going above and beyond can create unforgettable experiences for customers, or clients. Discover actionable takeaways, inspiring anecdotes, and strategies to elevate your service to new heights!
In this episode, we discuss:
- What unreasonable hospitality is, and what sets it apart from traditional notions of hospitality.
- The importance of empowering team members to exceed expectations and foster a culture of creativity and collaboration.
- How affirmation can be leveraged as a tool for motivation and trust-building within teams.
- The challenges of executing unreasonable hospitality effectively in various contexts, and how to overcome them.
- And more!
Resources:
Episode Transcript & Blog | Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect | Bautis Financial: 8 Hillside Ave, Suite LL1 Montclair, New Jersey 07042 (862) 205-5000 | Schedule an Introductory Call