Aug 14 2024 29 mins
Have you ever had two leaders telling you two different things that are in direct opposition to each other? It’s a common dish served in foodservice, where franchised locations, channel teams or contracted locations mean that a worker might suddenly feel like they’re sandwiched between more than one boss.
And that disjointed experience makes it hard to rally employees around a consistent and engaging brand mission that enables and empowers employees to deliver guest experiences that drive loyalty and revenue.
Enter Eurest USA, a contract foodservice company within Compass Group that's developed an award-winning recipe for delivering memorable food and guest experiences across 48 states and a wide range of restaurants and brands.
Alison Lambert, Director of Engagement & Insights at Eurest, joined ITK host JD Dillon to share how the organization tackles the meaty challenge of ensuring its 16K+ team members are empowered to deliver a meaningful, consistent guest experience while connected to the same company-wide goals.
- Learn more about Eurest - Eurest-USA.com
- Follow Eurest on Instagram - instagram.com/eurestusa
- Support Alison’s charity of choice, Best Buddies International - bestbuddies.org
- Get a copy of JD’s book, The Modern Learning Ecosystem - jdwroteabook.com
For more about why Axonify is the essential employee enablement solution that equips frontlines with the tools to learn, connect and get things done, visit https://www.axonify.com.