Empowering managers: A field guide to retail success w/ Kit Camproy (Author of The Retail Leader's Field Guide)


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Sep 26 2024 34 mins   1

Retail managers are at a breaking point. Facing staffing shortages, burnout and labor hour reductions, they’re struggling to keep operations running smoothly while balancing increasing demands. With the holiday season fast approaching, retailers are relying on frontline operations to deliver 20-30% of their annual sales at a time when inflation-wary consumers are reducing discretionary spending. How can corporate teams empower their managers to lead successful store teams during this critical season?

Kit Campoy, a former retail manager with 20 years of experience and author of The Retail Leader’s Field Guide, has a few ideas. She shared practical insights with ITK host JD Dillon about how corporate teams can empower store managers to navigate burnout, inspire their teams and foster strong in-store communities, all while gearing up for the busiest season of the year. This timely discussion is packed with actionable strategies for frontline success!



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