Make Every Workday Count w/ Matthew Daniel (Guild), Al Dea (The Edge of Work), Lori Niles-Hofmann (NilesNolen)


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Oct 30 2024 44 mins   2

Frontline workers continue to grapple with long-standing challenges like burnout and inconsistent support. Axonify’s annual Deskless Report examines these issues in depth, highlighting the most urgent needs and providing actionable insights to help organizations better equip their frontline teams for success.


In this episode, a panel of ITK faves—Matthew Daniel (Guild), Al Dea (The Edge of Work) and Lori Niles-Hofmann (NilesNolan)—and host JD Dillon discuss answers to 5 critical frontline questions:


  1. How can we better support managers so they aren’t forced to figure things out on the fly?
  2. How can we help employees deal with increasing cases of customer incivility?
  3. How can we close communication gaps between corporate and frontline teams?
  4. How can we foster community within frontline workplaces?
  5. How can we make sure frontline tech investments live up to the hype?


Tune in for practical insights you can use to improve your frontline work experience today. For more about why Axonify is the essential employee enablement solution that equips frontlines with the tools to learn, connect and get things done, visit https://www.axonify.com.