Converge with Casey Newton

The hype cycle for bots exploded in 2016 as developers poured time and money into the dream of personal digital assistants. Facebook and Microsoft announced major investments into conversational user interfaces, and Slack launched a fund to capitalize on the bots hoping to build on its platform. But when bots became available the public, the public largely shrugged. The advantages

Breaking down music into its component parts helped Pandora build personalized music playlists years before services like Spotify even existed. Could taking a similar approach with podcasts help the streaming-audio company regain the users it has lost to newer services? That’s the bet Pandora is making under Roger Lynch, who joined the company as CEO in 2017. Lynch lays out his t

Should ride-sharing companies build a “quiet mode”? “We have thought about it,” Taggart Matthiesen, head of product for autonomous driving for Lyft, told me. “I think it’s interesting. At some point, we may play around with that idea, but that’s unfortunately not a feature at this point.” Matthiesen says that a “zen mode” would represent another step in more per

Tiffani Ashley Bell is the founder of the Human Utility, a nonprofit organization working to restore water service to people who are unable to pay their bills. The organization, which was founded in 2014, began its work in Detroit and has since expanded to Baltimore. Bell lays out her thoughts on how Silicon Valley should change its priorities on this episode of Converge. Learn mor

Alexia Bonatsos has watched countless startups come and go. First as the editor in chief of TechCrunch, and now in her current role as the founder of venture capital firm Dream Machine, Bontasos’ job has been to understand what makes a tech company succeed. “A lot of it’s gut, but gut’s not magical woo-woo dust,” she says. “It’s taking in data and information, and eve

It’s been four years now since Slack arrived to kill email — and yet, email persists. While the group chat app has plenty of ardent fans and continues to grow quickly, it also draws criticism for its distracting, always-on nature. At many workplaces, if you’re at work, you’re also expected to be available on Slack. For some people, that means the thing that “replaced” e

It hasn’t even been four years since Amazon bought Twitch.tv, the live-streaming platform that has become the primary destination for broadcasting the playing of video games. Since then, the service has grown to 15 million daily users, with the average person watching 106 minutes per day. In hindsight, it’s no wonder that Amazon was willing to pay $1 billion to snap up Twitch �

Clara Labs cofounder and CEO Maran Nelson tells us there is real reason to be worried about AI — and not for the reasons that science fiction has trained us to expect. Clara’s approach to AI is innocuous to the point of being dull: it makes a virtual assistant that schedules meetings for people. (This week, it added a bunch of integrations designed to position it as a tool to a

Pocket founder and CEO Nate Weiner tells us why he sold his company to Mozilla — and how he’s working to build a better version of Facebook’s News Feed into the Firefox browser. By analyzing the articles and videos people save into Pocket, Weiner believes the company can show people the best of the web — in a personalized way — without building an all-knowing, Facebook-st

On this week’s episode of Converge, Google’s Mark Risher tells us why the conventional wisdom about choosing your password is wrong — and about the expanding number of threats faced by platforms like Gmail as they work to protect users from phishing attacks and spammers. Conventional wisdom about choosing longer, more complicated passwords is getting less effective over time.