Why "Knowledge is Bad" - The Power of Standard Work in Manufacturing with Stephan Hilmer of Tridelta Meidensha


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Feb 25 2025 31 mins   1

Tom Hughes sits down with Stephan Hilmer, COO of Tridelta Meidensha, to discuss how standard processes revolutionized their approach to efficiency and training. Stephan reveals how Lean methodologies helped their company navigate the challenges of the pandemic and optimize production.

"Knowledge is really, really bad. Knowledge is bad until you put it on paper. You are the expert when you get everybody able to do whatever you are doing right now." - Stephan Hilmer

Key Topics:

  • Why undocumented knowledge is a risk to organizations
  • Tridelta Meidensha’s journey with SOPs and GembaDocs
  • Training strategies for implementing and sustaining Lean principles
  • How they utilize CEOs and flow managers of each department for continuous improvements.
  • The role of daily Kaizen time and critical thinking for SOP development

"Trust your people, train your people, and then you will explode. The sky is the limit." - Stephan Hilmer

Takeaways:

  • Expertise only benefits an organization when it’s accessible to everyone.
  • The best SOPs are those that frontline workers use and improve daily.
  • Investing in employee learning creates a sustainable culture of excellence.
  • Standardization isn’t a one-time task; it’s an ongoing process of improvement.

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