Chris Taylor - Measuring Behavioral Changes with Learning Interventions


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Feb 20 2025 34 mins   1

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Chris Taylor, Founder and CEO of Actionable, joins us this episode to discuss why—and more importantly, how—organizations might invest in measuring behavioral change resulting from training and development initiatives.


[0:00] Introduction

  • Welcome, Chris!
  • Today’s Topic: How to Measure Behavioral Changes with Learning Interventions

[4:08] What behavioral change should we expect from talent development programs?

  • Establishing a baseline prior to measuring behavioral change
  • The pertinence of behavioral change across all training programs

[12:25] How can organizations measure engagement?

  • Starting with the organization’s strategic priorities
  • Lessons learned from a case study in high employee turnover

[23:51] How can organizations ensure that behavioral change lasts?

  • Helping participants discover their “why” in learning
  • The value of post-session facilitator-participant follow-up

[33:06] Closing

  • Thanks for listening!


Quick Quote

“If we assume [an organization’s] strategic priorities involve achieving something that we’ve never achieved before, then it’s going to require some new . . . processes and/or competencies.”

Resources:

Actionable

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