Oct 15 2024 8 mins 1
If discomfort arises among employees in your office, how do you address and move forward from the situation? In this episode, MDRT members share how they develop a straightforward, successful approach when tense or complicated situations arise.
You’ll hear from:
Aaron Kane, AFA, B Bus
Adam Thomas Rex, AIF, CFP
Episode breakdown:
0:29 – Creating an open-door environment to bring up issues as needed
1:28 – Establishing procedures to get every employee on the same page
3:58 – Addressing problems independently while empowering staff members
5:26 – Understanding the different performance expectations for different people in the office
6:46 – Ensuring that employees understand how any changes will benefit them and the clients
Listen to the monthly series, MDRT Presents: @mdrtpresents
You’ll hear from:
Aaron Kane, AFA, B Bus
Adam Thomas Rex, AIF, CFP
Episode breakdown:
0:29 – Creating an open-door environment to bring up issues as needed
1:28 – Establishing procedures to get every employee on the same page
3:58 – Addressing problems independently while empowering staff members
5:26 – Understanding the different performance expectations for different people in the office
6:46 – Ensuring that employees understand how any changes will benefit them and the clients
Listen to the monthly series, MDRT Presents: @mdrtpresents
