Practical Eloquence podcast

Jul 25 2019 14

Practical Eloquence podcast artwork

Practical Eloquence, with Jack Malcolm, is dedicated to helping you "express your full potential" by mastering the art, science and skills of persuasive communication. Practical Eloquence is filled with practical strategies and tips for informing, influencing and inspiring others.

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The Nobility of Service

Jul 25 2019 29 mins

One of the world's top experts on customer loyalty and innovation shares his unique take on the nobility of service and shares stories of leaders who embody that ideal.

How to Become Rejection Proof

Jul 18 2019 15 mins

Fear of rejection is a major obstacle to persuasive communication, but you can overcome it with this approach drawn from my own experience and a remarkable book: Rejection Proof, by Jia Jiang.

A Conversation with John Spence

Jul 16 2019 24 mins

For my very first podcast with a guest, I am honored to have a conversation with one of the top leadership speakers in the business, John Spence.

Just Ask

Jul 10 2019 15 mins

Although many of us are reluctant to directly ask for what we want, research and experience both show that those who are very clear about what they want are much more likely to get it.

Three Ways to Deal with Uncertainty and Risk in Buying Decisions

Jun 21 2019 15 mins

Every time a buyer makes a decision, they are taking a risk. Astute salespeople know how to use the psychology of risk to increase their own chances of making a sale.

Sell Yourself Without Selling Your Soul

Jun 12 2019 17 mins

A mindset, a plan, and ten practical ideas for those who don't like self-promotion but know they need to do it.

Lean Communication for Leaders Part 6: Dialogue

Jun 04 2019 16 mins

As a leader, despite how hard you work to produce brief, clear and valuable messages, you usually need dialogue to close the deal—to ensure that the message has had its intended effect and to make adjustments if not.

Lean Communication for Leaders Part 5

May 29 2019 16 mins

As a leader, you still have to be brief and clear in your communication, except for certain exceptions, which I discuss in this podcast.

Lean Communication for Leaders Part 4

May 23 2019 15 mins

As a leader, you have far more power to create both value and waste with your communication. This episode focuses on three ways that you can deliver more value every time you communicate.

Lean Communication for Leaders Part 3: The Control Paradox

May 15 2019 15 mins

Leaders need to be lean communicators more than anyone else, but they must also face the control paradox: they have to know when to shut up and relinquish control.