Inside Commerce: Ecommerce Strategy, CX and Technology Podcast

Apr 23 2024 7
Inside Commerce: Ecommerce Strategy, CX and Technology Podcast artwork

Weekly ecommerce strategy, CX and technology podcast hosted by two experienced digital consultants. Featuring interviews with industry thought leaders and practical advice on improving end-to-end customer experience and understanding how to make better technology decisions. Sponsored by Scayle and Swap. Previously know as Re:platform. We provide the answers to help you get the most from your ecommerce strategy and tech stack. Our episodes will help you understand the ecommerce landscape, plan for revenue growth and deliver performance improvements. And they're fun!

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EP230: BigCommerce Summit: Our View On Growth, Strategy, Product & Roadmap

Apr 23 2024 46 mins  
FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: BigCommerce ran its annual summit last week in London, welcoming more than 400 agency and technology partners, 200 customers and 100 employees from across the globe. In this podcast, James & Paul digest the latest company news, assessing what the Summit reveals about their market positio

EP229: Tech Strategy - The Pros and Cons of All In One Platforms vs. Composable Stacks

Apr 15 2024 37 mins  
FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: There has been a lot of change in the ecommerce and marketing tech landscape in the last few years. Leading vendors seeking to expand market reach and increase the LTV of existing customers have broadened their feature set, resulting in trend of tech stack consolidation. For example, Yotpo

EP228: What's Hot In Email & SMS Marketing For Ecommerce Brands, With Hannah Spicer

Apr 09 2024 32 mins  
FOLLOW US:LinkedIn: linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE:The global email marketing market was valued at $7.5 billion in 2020 and is projected to increase to $17.9 billion by 2027. Email still consistently delivers one of the highest ROIs out of all digital marketing channels. But it's constantly evolving, and consumer expectations are definitely high. So, w

EP227: Q124 Ecommerce Vendor Leadership Team Interviews: BigCommerce, Centra, Commerce Layer, SCAYLE & Shopify

Apr 03 2024 42 mins  
Introducing our new key vendor interview mini series. Each quarter, we catch-up with the leadership teams of leading ecommerce vendors so you can hear directly from them what their strategic and product focus has been for the last quarter. For this quarter we're speaking to BigCommerce, Centra, Commerce Layer, SCAYLE and Shopify. Hear about their key product updates, go-to-mark

EP226: Debunking Ecommerce Platform Cost Model Myths: The Devil In The Detail

Mar 26 2024 27 mins  
Hot on the heels of Shopify’s smart PR on their platform TCO cost model and value proposition ‘research’, we’re pulling apart why vendor-led cost model analysis needs to be taken with a generous pinch of salt. The issue: no two TCO models ever show exactly the same cost model structure or calculations, so you’re not getting a true like-for-like comparison and evaluation.

EP225: Patchworks On Ecommerce Integrations and Omnichannel Data Trends in 2024

Mar 19 2024 28 mins  
Patchworks is a leading SaaS integration platform for ecommerce businesses, providing low/no code tools and flow builders to connect data sources and simplify integrations. They work with a wide range of businesses, so have their finger on the pulse of what tech stacks are trending and in most demand. In this podcast, we caught up with Dave Wileman, VP Sales & Partnerships, and

EP224: Advice On Building & Running Ecommerce Teams, with Digital Director Claire Wilson

Mar 12 2024 41 mins  
LISTEN: Apple Podcasts: https://podcasts.apple.com/gb/podcast/re-platform-replatforming-podcast/id1488091548 Spotify: https://open.spotify.com/show/25sR2mHAFdsVmrZoHMibzZ Amazon: https://music.amazon.co.uk/podcasts/6b90a9bb-1554-4d79-849f-066f6139346b/re-platform---ecommerce-cx-and-technology-podcast FOLLOW US: LinkedIn: https://www.linkedin.com/company/re-platform-podcast/ EPISODE

EP223: Ecommerce Market Mood: Strategy, Tech & AI News - February 2024

Mar 05 2024 35 mins  
The latest from our monthly ecommerce mini-series, where experienced ecommerce consultants James Gurd and Paul Rogers step back to summarise what’s been happening in ecommerce in the last month. Ecommerce is a fast-paced industry, with constant change, new market entrants and incumbents updating their products with new features and fixes. James & Paul spend a lot of time look

EP222: Strategic View on Shopify's Hydrogen Headless Framework, with CommerceUI CTO Michal Klim

Feb 27 2024 51 mins  
Not another chat about headless! Don't worry, this podcast is packed with practical advice to help you better understand Shopify's headless solution and its relevance to ecommerce merchants. We’ve heard from some ecommerce teams that it’s not crystal clear what the role of Hydrogen currently is, with frequent improvements to OS and Liquid making them question why a head

EP221: Optimising Your Product Catalogue: Building Data Models and Nailing CX & Efficiency Wins

Feb 20 2024 41 mins  
We recently talked about fixing ISNO issues for ecommerce sites using smarter automation with the team at Sweft. In this episode we’re diving deeper into product data and looking at how ecommerce teams can enrich base data to improve ecommerce trading and operations. It’s an area that doesn’t always get enough attention during site migrations, and has platform specific consid