Travel Market Life

In this episode of Hoteliers' Voice we are joined by the Director of Technology & Digital at CitizenM, Bojan Pavicic who has worked across different industry sectors for 20 years and explains his approach to the tech stack and what they are trying to achieve for the portfolio. With 34 properties worldwide, we discuss:• AI and automation deployment at CitizenM • How

In this episode we look into hotel technology and an IHTF review following the event in April, we look atF&B profitabilityPremier Inn Ad banAI in hospitalityRPA technologyApproaching the tech stackFuture of hospitality technology We’re joined by our regular panellist Jon Sibery, Group Revenue Manager, Sarova as he shares the challenges of F&B profitability and his

Travel Market Life hosted live discussions featuring insights from hoteliers and technology experts on innovative approaches to hotel management, revenue optimisation, and the significance of digitalisation and direct bookings:Henrique Tiago de Castro, GM at Evolution Hospitality's Cascais-Estoril Hotel, shares pre-opening challenges for Lisbon's only lifestyle hotel.James Lemon fr

In this episode, we deep dive into drip-pricing the practice when a headline price is initially shown to travellers when they are browsing online, where additional elements of the price being added or ‘dripped’ as they move through the checkout process.Richard Collie, Managing Associate for TLT LLP a consumer law expert at award-winning law firm with particular specialism in th

For the Travel Monthly Review Show - April 2024 edition - with our expert panel featuring Will Plummer (CEO, Trust My Group), Claire Steiner (UK Director, Global Travel and Tourism Partnership), and James Clarke (General Manager, Travelzoo UK), In this episode we’ll tackle:Latest industry developments: Spain’s traveller numbers, Dynamic pricing and loyalty schemesA look into Tr

In this episode of Hoteliers' Voice season 4, we speak with Mustafa Gokcen, Head of Information Technology, Cheval Collection - an award-winning hospitality group with 13 luxury all-apartment locations in London, Edinburgh and Dubai.Mustafa has worked in the hospitality industry since 2012 following a move from the IT industry where he had spent the first 10 years of his career. He

In this episode of Hoteliers' Voice, we are honoured to be joined by Marriott International's Director of Employer Branding - Central Europe to discuss the initiatives that are engaging and attracting staff. Florian Hepp started his career at Marriott before developing his career at Westin Hotels, and Sofitel Luxury Hotels & Resorts, back at Marriott he utilised his sales and m

In our April edition of the Hospitality Monthly Review Show with our expert panel:Jonny Siberry, Group Revenue Manager, Sarova Hotel GroupDaniel Simmons, CCO, HotelREZ Hotels & ResortsThibault Catala, CEO, Catala Consulting, We look at pressing issues in the industry, as well as the landscape in front of us - getting insider knowledge from our expert panel and guest interviewee

In this episode of Hoteliers' Voice Season 4 we explore the hostel market with Diogo Vaz Ferreira, head of commercial at Clink Hostels. Diogo has worked with Clink since 2021, he previously worked for Accor and Hilton having worked in guest experiences, revenue, and general manager positions. He is also part of the management board chairing the accommodation panel at the WYSE T

Welcome to the Travel Monthly Review Show - March 2024 edition. In this episode we tackle:Some industry news including Late’s pricing, Agent debt and industry associationsSpring Budget UK - The UK Government announced a range of measures to keep Britain financially fluid…we’ll analyse what they mean to the industryIn our monthly feature - we’re joined by Joss Croft, CEO of