Digital Government podcast

Some terms in the public discourse, despite filled with meaning and relevant concepts, somehow happen to not really take hold. The green transition, a necessity of our times to address, still it’s something that – here and there – could truly benefit from more support. That support can come from citizens, enabled to participate in more democratic decision-making processes, an

Service design remains in focus at the e-Governance Conference – this year hosting a keynote by the former Director of Design for the UK Government, Lou Downe. The founder also of the School of Good Services, a design and consulting practice that resulted from the wide reach of their design principles, and the book ‘Good Services: How to Design Services that Work’.A start in

The European Union's AI Act is an initiative aimed at regulating the field of artificial intelligence. On Wednesday, March 13, the Parliament approved the regulation. It seeks to establish a legal framework for the use of AI, but also to position the EU at the forefront of global digital governance – at least on this aspect, and in this regard. The approach is comprehensive,

Ukraine's journey towards digital transformation has been marked by significant achievements, notably through the development and implementation of Trembita, the nation’s data exchange layer, and the Diia app. These tools have revolutionised the way citizens interact with government services, making them more efficient, transparent, and accessible.Zooming out, though, the co

We find ourselves often saying that it is people, rather than technological tools, that make the digital transformation successful and effective. That holds true for what concerns listening to the needs of users, taking invaluable feedback, and returning to citizens with solutions that do actually fit their asks and necessities.That holds true as well, though, when applied to manag

The e-Governance Conference reaches its tenth edition. In 2024, we mark a decade of digital dialogues – ten years through which topics and participants have become increasingly diverse, and the Conference established itself as a key appointment for practitioners worldwide.This year, we invite you to unlock the secrets and key enablers of successful digital transformation. “Digi

Cybersecurity has been, undoubtedly, a dominant theme in last year’s digital governance discourse. The attention, and relevance, that cybersecurity increasingly enjoyed in the past years should be taken as a sign. As our life becomes increasingly digital, it is natural that more and more subdomains of it enter the scene too.In this podcast episode, Elsa Neeme, Senior Expert on Cy

Digital skills, collaborative efforts between the public and private sectors and governments are important in leading businesses into the digital era. We start the year with a strong vision and a focus on Europe, in light of the recently published DigitalEurope 2030 report. And we do so with Raido Lember, former CEO of the National Investment Promotion Agency of Estonia, right now

And here we are, at the end-of-year appointment with Hannes Astok, Executive Director and Chairman of e-Governance Academy (eGA) to take a look back at what 2023 meant for governments worldwide. But also, we reflect on what the year meant for eGA. Through our projects and activities, we have once again had the pleasure – and duty – to work with an impressive number of countries

“Digital skills feel like a superpower. Because if you can use computers and the internet, the world opens in front of you,” says Kristi Kivilo, Senior Expert in the Governance and Engagement unit of e-Governance Academy. And digital skills, indeed, are the perfect example of something rather small, but that may have a tremendous impact on people’s lives.That holds true in ra