Infosys BPM Podcasts

In the telecom industry, artificial intelligence (AI) has made significant strides. It has led to the development of highly personalized products, enhancing customer experiences and satisfaction. Additionally, AI optimizes fulfillment processes, resulting in more efficient service delivery and cost savings. Furthermore, AI’s role in network management includes predicting and pre

The new talent management methodology embraces a forward-looking model, emphasizing sustainable strategic growth. By consolidating talent units based on location, domain, and job level, we are in the process of creating a demand-driven approach, complemented by innovative technologies enabling us to maintain skill pools, optimize deployment, and encourage skill-based internal mobil

Bite-sized learning is revolutionizing the landscape of e-learning, offering a more accessible and engaging approach to acquiring knowledge. With shorter, focused lessons, learners can absorb information in manageable chunks. This trend not only caters to the modern learner's busy lifestyle but also aligns with the dynamic, fast-paced nature of today's digital world.

Here is another engaging episode of Infosys BPM's podcast. Join us as Shyam Rao explores the groundbreaking applications of Generative AI, its impact on content creation, personalization, chatbots, and more.

Today, we delve into the art of achieving goals with efficiency and effectiveness through a quality-based approach. Binaya, our Head of Quality, gives us insightful tips that unveil the secrets to operational excellence and goal-oriented success.

To create a great user experience, it's crucial to understand the wants, goals, and needs of your target audience. In this podcast, Sourav discusses the creation of lasting user experiences in the Fintech world.

Service excellence is directly bolstered by employee excellence, as motivated and skilled employees are more likely to deliver exceptional customer experiences. This synergy between employee excellence and service quality ultimately enhances a company's reputation and competitive edge in the market.

Authentic leadership is a leadership approach centered around genuine and self-aware leaders who openly display their true selves, values, and beliefs. These leaders prioritize building meaningful connections, fostering trust, and promoting ethical behavior within their teams and organizations. By embracing authenticity, they inspire and empower others to excel, contributing to a p

Hobbies matter in the corporate world as they boost well-being, reduce stress, and prevent burnout. They nurture creativity, diverse skills, and innovative thinking. Balancing work with hobbies improves time management and overall productivity. Hobbies also aid networking among colleagues with shared interests, fostering a positive work environment that values personal growth.

Career growth is the continuous development and advancement of an individual's professional journey. It involves acquiring new skills, taking on increased responsibilities, and achieving higher positions within an organization or industry. In this podcast, learn about specific aspects that help you achieve great career growth.