Experiences

The Ministry of Welcome: Creating Meaningful Experiences Through Hospitality With Nathan Woods and Mark SandenoIn this episode, Mark Sandeno sits down with Nathan Woods, a hospitality expert and founder of The Ministry of Welcome, to explore the transformative power of authentic hospitality in business and life. From driving truck parts to revolutionizing customer experiences at ma

Building Community Through Wine: Jennifer Halleck of Halleck VineyardEpisode OverviewA conversation with Jennifer Halleck about the journey of building Halleck Vineyard, their approach to wine-making, and how they've built a thriving community around their wines.Key MomentsOrigin Story (1990-2000)Jennifer and Ross Halleck moved from Bay Area to Sebastopol in 1990Purchased 5 acres,

Ever wonder how a passion for yarn could transform into a thriving business and vibrant community? In this episode, we unravel the story of Heather Swan, aka "The Yarn Queen," who left her corporate career to pursue her love of fiber arts. Discover how she built Yarncom and the Midwest Fiber Festival from scratch, navigating challenges and weaving together a loyal customer base. Wh

I had an amazing conversation with Jeff Pennypacker of Sweet and Savory Classroom, a cooking school experience based in Chatanooga, TN. He and his wife run a very successful cooking school and he shared some tasty insights for any retailer who offers (or wants to) experiences. And, if you're a cooking school, don't pass up this episode as it has some very particular advice for you.

Mark and Chip discuss why the most powerful thing a brick and mortar retailer can do is offer pre-booked experiences.

Mark and Chip discuss the future of the Experiences podcast, retailers' power to curate happiness and thrive, and some other things. At the beginning of this episode, Mark mentions that the first episode is coming down, but then we looked at the stats, and you know what? People are actually downloading it. So this episode makes Mark and Chip sound like liars.This episode is sponsor

Tens of thousands of traditional brick and mortar retailers are closing their doors. Why is this happening and what's replacing it? Matthew Karasick and Mark Sandeno discuss this phenomenon and introduce the Experiences app.