EE Voice

Felicity Barber, founder of Thoughtful Communications, has penned speeches and spearheaded executive communications for some of the world’s most prominent financial institutions, including BlackRock, the Federal Reserve and Lloyds of London. Through her extensive experience, Felicity has discovered that storytelling—or as she calls it, “spinning a good yarn”—i

Let’s debunk a myth today: managing up isn't about sucking up. In our second installment of “In Your Corner,” our career coaching segment, Sharon and I dive deep into what it really means to "manage up" and why it's a critical skill for communicators. Managing up effectively is about making your indispensability known—creating a symbiotic relationship that helps support you

Let’s face it: The world of internal communications is anything but boring. If you’re anything like us, the thrill of navigating our ever-changing landscapes — like hybrid work, AI and channel management, to name a few — is what gets you up in the morning. That’s why we’re diving into the big picture of what’s shaking up our field and the c

“Let’s be careful out there.” The line made famous by Hill Street Blues’ Sgt. Phil Esterhaus holds up 40 years later – just ask crisis expert Andy Gilman. In addition to his formal title – President and CEO of CommCore Consulting Group – Andy is the standard-bearer for communicators tasked with navigating sensitive issues. In his fifth (!!) appearance on EE Voice, A

Our work as communicators is always evolving – there’s no finish line to cross or book to close. And, because of that, many of us are guilty of forgetting to take time to reflect on lessons learned and consider how our work is changing. This year felt especially frenetic. The evolution of generative AI may have been the first talking point in many of our conversations, but that

A year ago, many communicators were unsure if generative artificial intelligence was going to have staying power in our industry. There have been supporters, detractors and plenty of folks who simply haven’t been able to wrap their heads around the technology. So, with accessible and evolving AI a reality, we’re left asking, “Now what?” “This is an opportunity to learn-an

Introducing “In Your Corner” In boxing, competitors head to their stools in the fighter’s corner for one-minute respites between rounds. They try to catch their breath, have cuts tended to and receive instruction from their trainers, or “cornermen.” A good cornerman builds relationships with their competitors; they are reliable, identify any changing variables and build s

The best communicators are versatile; they proactively seek out opportunities to meet audiences and develop creative ways to deliver messages. Some of our greatest successes come when we recognize that one-size may not fit-all, leading us to develop new methods to reach unique sets of stakeholders. Few understand these challenges more than Kristi Munno, who leads a full slate of co

So much of our time as communicators is spent navigating uncharted territory – handling crises, adapting to emerging technology, etc. – that it’s easy to forget to take time to reflect. We recently received a great reminder to do just that from our friend and former Sears colleague, Barbara Rozgonyi. A pioneer of digital communications and the leader of CoryWest Media, Barbar

As communicators, we are often at our best while functioning as trusted advisors to executives, colleagues and other key business stakeholders. But trust isn’t gained overnight. How do you build trust for the long-term? Enter Jason Anthoine, the managing founder and “head honcho” of Audacity, a communications consultancy that helps companies inform, involve and inspire their