I.T. Overdrive

Sep 15 2021

I.T. Overdrive Podcast artwork

I.T. Overdrive focuses on insights, strategies, and current information technology systems and tools which help small to medium-sized business avoid IT nightmares, solve confusing problems, and gives them peace of mind. Are you struggling with your office I.T.? You got into business to do what you love, not hassle with networks and failing PCs. Stop letting I.T. make you frustrated and overwhelmed. Is your data safe? Most businesses don't know if they are secure or not. A data breach is always very expensive. Is your network not working for you? The fix could be simple. How old is that server you've got in the closet? Upgrading isn't as expensive as you think. A lot rides on your I.T. Employees report being happier and getting more work completed when they're not wrestling with I.T. issues. Downtime is costing you real money and productivity. Is your data safe? Gain peace of mind when you know it is secure. Each episode of I.T. Overdrive features informative tips and current best practices provided by Kellly Herrod, a veteran I.T. expert and founder of Herrod Technology. Kelly maps out successful I.T. strategies that leave business owners and office managers going to work not thinking about I.T. We want to keep it that way. We believe that I.T. should just work, so that you can be successful at business. For notes and more episodes, go to ITOverdrivePodcast.com.

Subscribe on Podcast Addict

Having A Great Relationship With Our Customers Is Key

Sep 15 2021 8 mins

I can't remember any meeting I've ever sat in with a potential client who asks us about our certifications. Most of our clients don't even know what those certifications are, or what's required to get that certification, and how it applies to them. When I was at EDS, yes. I had to get certified on certain things, you had to have specific certifications to move into different groups

Multifactor Authentication Could Save Your Bacon

Sep 08 2021 6 mins

Two-factor authentication or multifactor authentication is making a huge push over the past couple of years, but it's been around for a while. The reason it's making such a big push here lately is because Microsoft is starting to push that out to their Office 365 systems, which all of our clients use. A lot of businesses use it at all different sizes. All the school districts use i

Do Your Laptops Have Encryption Enabled? They Should!

Aug 31 2021 4 mins

Your phone and tablets, those are a little easier to secure in that most people either have a pass code or face ID or fingerprint identification. That's pretty secure. That's about as secure as it can get out there. You can do face ID on your laptop with Windows now, and the same with Mac. They have a face facial recognition login, always great to activate if you have that option.

Password Best Practices for Ultimate Security from Hackers

Aug 24 2021 6 mins

When it comes to passwords, there's some pretty hard and fast rules on what you should and shouldn't use as far as length of password and types of characters. What I like to tell people, and what even a lot of our business clients have started doing, is use a Password Manager. I've been using one personally for years. I think most, if not all of our staff uses one, and we have a lo

Are You Updating Your Hardware and Firmware? You Should Be!

Aug 17 2021 5 mins

The hardware you use your for businesses, a router and a firewall, switches, wireless equipment, all of this, even though it's hardware it also requires updating to keep security. Typically, for your computer, you have updates for hardware, but other hardware network pieces like printers fall into this category. This is what's called a firmware update. And the difference is firmwar

How to Back Up Your Server and Computer System

Aug 10 2021 10 mins

When it comes to backups, there are many methods out there, all at different price levels. We typically cloud our clients typically employ one of three methods. The first one, is kind of the old tried and true method. You can buy a couple of external little portable, external hard drives, and plug them into your server. We run a little backup system software that backs up to these

The $140,000 Phishing Trip (Almost!)

Aug 03 2021 6 mins

Earlier this week we had a client who got phished. They received an email, and it looks like it's from one of their officers in the company. And the interesting thing was they had been emailing with this officer about a particular product sale they were working on with a client and the officer emailed the salesperson and said, "Hey, this client's agreed to buy." "Please send them w

Are You Secure and Up To Date? There's A Good Chance You Aren't

Jul 27 2021 4 mins

A lot of people think their computer is secure, they may have a firewall and antivirus software loaded. But really the big key here is that Microsoft releases security updates for Windows, for all of the operating systems, including servers, once a week. And even though you may have great antivirus software, you may have a great spam filter, you may have a great firewall, but if yo

Good Judgment Comes from Experience; Experience Comes from Bad Judgment

Jul 21 2021 6 mins

Obviously we made plenty of mistakes as I'm sure any business, trial by fire learning. The technical side tends to be the easy part, it's running the business that tends to be the more difficult part, especially for us tech types. We just want to get in and play with computers. Today I'm sharing a story of a mistake I made early on in my business. Basically, with I.T. stuff, Murphy

How Did That Happen? An I.T. Business Startup Story

Jul 13 2021 11 mins

I didn't start off as a computer guy, in fact, I was working in accounting and financial services. Today I share the story of how I fell into I.T. management. Or rather how I was invited into the position because, well, I was young and knew how to re-boot a computer when my co-workers were having issues. And later I was let go from my full-time I.T. position by my longtime friend a