Prometheus LayerEight

May 16 2017
Prometheus LayerEight Podcast artwork

Prometheus Consulting, Inc. introduces Layer Eight podcasts. Providing valuable information for IT technicians and executive management to efficiently deliver IT services to internal and external clients. Come along with Greg Sasso and Victor Cora Nazario as they relate stories to facilitate the sharing of their knowledge with the audience.

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EP19 - The Job Is Not Done Until

May 16 2017 20 mins  
In this episode we Talk about the consequences of not filling in time and notes in tickets. Talk about management consequences like that you cannot staff correctly, cannot figure out where staff needs training, when asked if IT needs more staff we wouldn't know, don't know what is taking IT the most time to support, you have to fire someone because you can't show why we need them,

EP18 - What Is An MSP?

Apr 22 2017 20 mins  
In this episode we answer the question "What is an MSP?" We help owners understand what to expect from an MSP. We got the question from a friend who truly wanted to know so we put it in the show. Please visit us at https://soarcommunitynetwork.com/scntechnology to learn about our services.

Ep17 - Fight for your Team Part I

Oct 06 2014 21 mins  
Talking about being a good manager and getting resources for your team. Stepping away from that technical role is a good thing.

Ep16 - Organizational knowledge is the organization's

Sep 22 2014 18 mins  
Creating documentation is not only important to the organization but also to you.

Ep15 - To outsource or not to outsource

Sep 22 2014 19 mins  
When does it make sense to outsource and when it doesn't.

Ep14 - May the Force Be With You

Sep 15 2014 16 mins  
How being able to train your replacement not only helps the organization but also your career.

Ep13 - Bring Your Own Mess Part 2

Sep 08 2014 24 mins  
Interview with security engineer Hamed Etebar. Talking about the security considerations that move you to buy a Mobile Device Management Software products and the policies that should go behind it to support its implementation.

Ep12 - Bring Your Own Mess Part 1

Aug 23 2014 18 mins  
Interview with security engineer Hamed Etebar. Talking about the security considerations that move you to buy a Mobile Device Management Software products and the policies that should go behind it to support its implementation.

Ep11 - I Wish I Knew How To Quit You - Part 2

Aug 18 2014 24 mins  
In this episode we talk about having caution when signing contracts specifically when it comes to telecom companies.

Ep10 - I Wish I Knew How to Quit You

Aug 11 2014 21 mins  
In this episode we talk about having caution when signing contracts specifically when it comes to telecom companies.