Inside Innovator's Mind

Oct 25 2022 29 mins

Hosted by aigo.ai co-founder, Srini Pagidyala, the Inside Innovator’s Mind - A Customer Engagement Podcast, features North America’s most innovative & bold leaders giving us an insider's view on what it takes to bring about engaging customer experiences that increase loyalty, market share, wallet share and significantly reduce cost to service customers, while creating brand evangelists. This show is sponsored by aigo.ai, the world’s first and only chatbot with a brain. Learn more at: https://aigo.ai/

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Redefining Conversational Commerce

Oct 25 2022 59 mins

As CIO at 1-800-FLOWERS.COM, Inc., Arnie Leap oversees all aspects of Information Technology systems and strategy for the company. He is continually focused on identifying innovative ways to apply technology to enhance the customer experience and keep the company at the forefront of where consumers are going next.Under Arnie’s leadership, the company transformed its technology pl

Delighting Customers through Hyper-Personalized Gifting Concierge using Chatbot with a Brain

May 17 2022 26 mins

1-800-Flowers is a company that has always embraced technology to grow, to transform and reinvent their business for over 45 years. In the 70's they started with one flower shop and today they are a one-stop shop for a wide variety of gifting needs. In 2022, they are reinventing their business again by redefining conversational commerce using Aigo.ai – Chatbot with a Brain techno

Why am I starting a Brand New Podcast on Customer Engagement?

May 09 2022 3 mins

Host Srini Pagidyala introduces us to his new Podcast show, Inside Innovator’s Mind - The Customer Engagement Podcast. Srini is the co-founder of Aigo.ai. He describes his technology platform as “Chatbot with a Brain.” In this episode he shares his reasons for starting the podcast and its purposeStory Notes: Srini Pagidyala’s Podcast Introduction Customer Engagement Podcast

Inside Innovator's Mind

By Srini Pagidyala

Redefining Conversational Commerce

Delighting Customers through Hyper-Personalized Gifting Concierge using Chatbot with a Brain

Why am I starting a Brand New Podcast on Customer Engagement?