Occasional Conversation Series: Episode 1 Fairness in Financial Services
Sep 09 2024
9 mins
In the first episode of our new podcast series ‘Occasional Conversations,’ Chief Economist, Stuart Johnson and Senior Adviser, Sophia Scragg discuss a new piece of research around fairness in financial services. Overall, this research has shown that when presented with specific customer focused scenarios, consumers have a remarkably consistent understanding of what constitutes