The Full Desk Experience

May 16 2024 1
The Full Desk Experience Podcast artwork

Welcome to The Full Desk Experience, a podcast for leaders in the staffing and recruiting industry. Hosted by Kortney Harmon, Director of Industry Relations at Crelate, this show is designed to provide insights and tips from a highly knowledgeable consultant in the field. Join us live (or catch the replay) in our Workshop series, where Kortney delivers expert advice and actionable tips for you to take to your firms immediately. In the Industry Spotlight series, Kortney interviews industry experts and leaders, highlighting their journeys to success and key insights into the staffing and recruiting industry. Don't have an hour to dedicate to a podcast? Listen in to our FDE Express - where you'll get quick-hit insights and tips in 10 minutes or less. With new episodes dropping weekly, this is the perfect opportunity to stay up-to-date on the latest trends and best practices in the industry. Don't miss out - join us for The Full Desk Experience today! If you'd like to attend the live session, be sure to visit our website for more information.

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Do my teams hate me? Metrics vs. Autonomy: Creating a Harmonious Business Development Process with Chris Hesson

May 16 2024 15 mins  
Welcome to this episode of The Full Desk Experience Express, where host Kortney Harmon, joined by industry expert Chris Hesson, dives deep into the challenges and strategies of business development within staffing firms.Chris offers sage advice on balancing business development strategies and structure with flexibility. He emphasizes the importance of aligning business processes wi

Industry Spotlight | Dave Turano - Executive Coach at JCE Consulting - Redefining Success in Staffing and Recruiting

May 09 2024 47 mins  
In this episode of The Full Desk Experience, Host Kortney Harmon and guest Dave Turano explore the significant challenges and transformations within the staffing and recruiting industry, particularly in the context of technological advancements and shifting business priorities.Dave shares his critical insights on the misuse of AI technology in recruitment, emphasizing the constant

Industry Spotlight | From the Ground Up: Justin Bellante’s Rise in Community-Centric Healthcare Recruitment

May 02 2024 40 mins  
In this episode of "The Full Desk Experience," Justin Bellante, CEO of Titan Placement Group, offers an insightful dive into the world of healthcare recruitment. With nearly a decade of expertise, Justin shares his journey from starting as a healthcare recruiter after leaving a call center job to leading a successful recruitment firm. Amidst the rapid changes in technology and shif

Do my teams hate me? | Navigating the AI Revolution in Recruiting with Aaron Elder, CEO at Crelate

Apr 25 2024 17 mins  
In today's episode, we delve into the intricate world of artificial intelligence and its role in the recruitment industry. Our insightful host, Kortney Harmon, Director of Industry Relations at Crelate, engages in a riveting discussion with our esteemed guest, Aaron Elder. They unravel the tension between adopting AI tools to enhance efficiency and the desire to maintain the person

Industry Spotlight | Joshua Smith - SVP at Adecco - Balancing Tech, Talent, and Human Connections

Apr 18 2024 35 mins  
In this episode, Joshua Smith sheds light on the transformative power of technology in recruitment—from the use of mobile recruiting vans to the ethical implementation of AI and data analytics that are redefining industry practices. We'll explore how investing in both candidates and clients through training and upskilling is not just important but essential for thriving in tomorr

Panel: Greater Efficiency with AI in Staffing & Recruiting

Apr 11 2024 50 mins  
We're diving deep into how AI can handle tasks to boost productivity, with Tom Erb sharing insights on tools like Fireflies and Google Gemini that expertly tackle note-taking, job postings, and more. We'll explore the second wave of AI as touched on by Erb, with mighty nations like the EU and the US fueling resources to harness its potential.Our guests bring a treasure trove of exp

Industry Spotlight | Donnie Gupton - Cofounder, Ora Marketing - Embracing AI, Brand Building, and Dynamic Differentiation in the Talent Industry

Apr 04 2024 45 mins  
On this episode of The Full Desk Experience, Kortney Harmon interviews Donnie Gupton, a marketing and lead generation maestro who's been shaking up the recruiting industry with his Relevant Recruiter Method. Donnie has a wealth of knowledge to share about staying nimble in a competitive marketplace and leveraging the digital space to stand out.In this episode, we'll discuss the eve

Industry Spotlight | Diana Mertz - Sr. Director of Membership and Engagement at ASA- Thriving in Leadership: Women's Representation and Success in the Staffing Industry

Mar 28 2024 27 mins  
In this episode of the Full Desk Experience, we delved into a captivating conversation about the importance of women in leadership within the staffing and recruiting industry. Our host, Kortney Harmon, was joined by the esteemed Diana Mertz, the senior director of membership operations, engagement, and volunteer management at the American Staffing Association. Diana shared her incr

Industry Spotlight | Maurice Fuller - President at StaffingTec - AI Trends in Staffing and Recruiting to Increase Autonomy, Efficiency, and Experience

Mar 21 2024 30 mins  
If you're fascinated by the crossroads of AI and staffing, today's conversation with Maurice Fuller is a must-listen. We'll explore how AI and automation are revolutionizing the staffing industry.Concerned about keeping your firm's operations ethically sound and bias-free in the age of AI? We're tackling that head-on, discussing the necessity of responsible AI use in our industry.D

Industry Spotlight | Maurice Fuller - President at StaffingTec - AI Trends Shaping the Future of the Talent Industry

Mar 19 2024 34 mins  
In this episode, we're honored to have Maurice Fuller, a seasoned expert in staffing technology and AI, join us to unravel the complexities of AI advancements and their transformative impact on productivity across industries. With the AI chip market soaring towards an astonishing $400 billion by 2027, Maurice sheds light on how this exponential growth is fueling a new industrial re