The Workforce Management Podcast

May 14 2023

The Workforce Management Podcast artwork

The Workforce Management Podcast discusses the technologies, strategies and everything you need to know about workforce management, including time and attendance, employee scheduling, labour demand forecasting, workforce analytics and much more. We pay particular attention to AI and how that is changing the landscape.
We aim to help you navigate through the complex Workforce Management world, tackle the most pressing questions and give you a complete understanding of all the aspects involved in the subject.

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Why is data engineering so important for WFM and AI?

May 14 2023 9 mins

Are you ready to dive into the world of AI and workforce management? Then join us for this episode, where we explore the crucial role of data engineering and why it's so essential for WFM and AI.Our guest expert, Ed Hogg Managing Director of our sister company SolvedBy.Ai, explains what data engineering is and how it differs from data science. We delve into the importance of p

How can an AI predict if someone will resign using WFM data?

May 14 2023 10 mins

In this episode, we dive into the exciting world of AI and explore how it can if someone will resign using WFM. Our guest, Ed Hogg, Managing Director of our sister company SolvedBy.Ai, walks us through the ins and outs of using Ai.Ed and Ian talk us through how you can use AI and WFM data to improve employee retention. They also discuss the intricate details of what data sets in a

What is demand forecasting?

May 13 2023 11 mins

In this episode, we're joined by the fantastic Ian Hogg, CEO and Co-Founder of ShopWorks, to talk about the ins and outs of labour demand forecasting. We'll be exploring why it's so essential, how it works, and why organizations of all types need to be taking notice.If you've ever heard the phrase "demand curve" and wondered what it meant, or if you&ap

What is AI-based forecasting?

May 12 2023 8 mins

Are you curious about how AI-based forecasting can transform the way you manage your workforce? In this episode, we dive into the exciting world of AI and explore how it can help you make smarter decisions when it comes to forecasting. Our guest, Ed Hogg, Managing Director of our sister company SolvedBy.Ai, walks us through the ins and outs of AI-based forecasting. We start by expl

What factors does an AI take into account when building a rota?

May 11 2023 8 mins

Do you find it tedious and time-consuming to manually create your team's work rota? Are you looking for a way to streamline the scheduling process and ensure fairness? Look no further than the power of AI technology. In this episode, we'll explore the world of auto-scheduling and how works.Our guest expert Ed Hogg, Managing Director of our sister company SolvedBy.Ai, brea

AI and WFM, how do they work together?

May 10 2023 8 mins

Are you curious about the intersection of AI and workforce management? Join us for this episode to explore how AI and WFM work together to optimise business operations and achieve better results.Our expert, Ed Hogg, Managing Director of our sister company SolvedBy.Ai, explains the relationship between AI and a WFM platform, and the role each plays in ensuring the "right people

How to ensure your teams engage with your new workforce management software?

May 09 2023 20 mins

Podcasting enthusiasts, get ready to take notes! In this episode, we dive into the critical topic of team engagement in your new workforce management software implementation. Joining us today is Ben Nakimovitch, Customer Success Manager at Shopworks, who will provide us with some insightful tips on how to ensure your teams engage with your new WFM software.We kick off the discussio

What are the 10 biggest issues when implementing WFM software and how do you address them?

May 07 2023 6 mins

Welcome to our latest podcast episode where we delve deep into the world of workforce management software. Today we are joined by Mike Hennessy, our Operations Director, who will share his expertise on the 10 biggest issues when implementing WFM software and how to tackle them.Have you ever wondered what change management is when it comes to a WFM implementation? Mike explains ever

Why do you need to do a workforce management software pilot?

May 05 2023 4 mins

Are you considering a workforce management software implementation? Before you dive in headfirst, it's important to understand the benefits of conducting a pilot.In this episode, we chat with Jake Bates, our resident WFM consultant, about why you need to do a workforce management software pilot. Jake breaks down the difference between a free trial and a pilot, and outlines the

How can I build a business case for a new workforce management implementation?

May 04 2023 11 mins

Ready to take your organisation's workforce management to the next level? It's time to build a solid business case for a new implementation.In this episode, we chat with Ian Hogg, CEO & Co-Founder of The ShopWorks, about how to create a compelling business case for a new workforce management software implementation. Ian shares his tips and insights into the key steps