The Shop Management Show

Feb 22 2024 4

The Shop Management Show Podcast artwork

Welcome to The Shop Management Show, presented by AutoLeap!This podcast explores the experiences, challenges and lessons learned of auto repair shop owners. We will chat with business owners and other industry leaders, covering every auto repair topic imaginable.You will hear us discuss:
• Technician shortages
• Electric vehicles
• ADAS
• Right to Repair
• And much more

Together, we will explore the nuances of managing an auto repair shop through the lens of those doing it every day. Let’s get started!

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Effective Management Strategies for Multi-Location Shop Owners (Part 2)

Feb 22 2024 18 mins

We spoke with Greg Marchand, COO at ShopPros, about effective strategies for shop owners considering multi-location expansion and management. Part two of this podcast discussion covers:[00:01:12] - Choosing a leader to support your multi-shop expansion [00:03:53] - Maintaining quality customer service across locations[00:08:08] - Building a multi-shop brand presence [00:11:48] - Me

Effective Management Strategies for Multi-Location Shop Owners (Part 1)

Feb 16 2024 19 mins

We spoke with Greg Marchand, COO at ShopPros, about effective strategies for shop owners considering multi-location expansion and management. This podcast discussion covers:[00:00:10] - Final registration call for Amplify 2024 [00:01:57] - Evaluating when it's time to launch a second shop location [00:04:22] - Researching and planning your multi-shop expansion [00:07:36] - Finding

Don't Miss the Auto Repair Industry's #1 Virtual Conference

Feb 09 2024 5 mins

AutoLeap is set to host Amplify 2024, the industry's #1 virtual auto repair conference.In this special podcast edition, we preview the event, taking place on February 23. This episode discusses the event's:Amazing speakers and live sessionsUnbelievable games and prizesResource-rich exhibit hallAnd so much moreBookmark your calendars for February 23. You don't want to miss this game

The Future of Auto Repair: What to Expect in 2024 and Beyond (Part 2)

Feb 01 2024 19 mins

We spoke with Alan Beech, President of Beech Consulting, about the future of auto repair from a shop owner's perspective. Part two of this podcast discussion covers:[00:00:54] - Continuous staff training for new technology [00:07:10] - Evolving the direction of your shop [00:11:37] - Financial considerations for emerging vehicle tech[00:13:40] - Keeping up on technology trends and

The Future of Auto Repair: What to Expect in 2024 and Beyond (Part 1)

Jan 26 2024 17 mins

We spoke with Alan Beech, President of Beech Consulting, about the future of auto repair from a shop owner's perspective. This podcast discussion covers:[00:01:06] - Current state of the auto repair industry[00:03:11] - Creating a win-win partnership with customers [00:07:15] - Preparing your shop for evolving technology [00:11:35] - Educating your shop on EVs [00:13:28] - Developi

Strategies to Help Your Shop Hire and Retain (Part 2)

Jan 19 2024 17 mins

We spoke with Sara Fraser, VP of Business Development and Client Services at Haas Performance Consulting, about digital hiring and retention strategies for auto repair businesses. Part two of this podcast discussion covers:[00:00:40] - Crafting the perfect auto repair job description [00:03:00] - Hiring techs your shop can develop [00:03:51] - Examples of stand-out job benefits [00

Strategies to Help Your Shop Hire and Retain (Part 1)

Jan 12 2024 15 mins

We spoke with Sara Fraser, VP of Business Development and Client Services at Haas Performance Consulting, about digital hiring and retention strategies for auto repair businesses. This podcast discussion covers:[00:01:30] - The evolution of hiring for auto repair shops [00:03:48] - Adapting hiring practices to a modern workforce[00:05:06] - Optimal approach to get started with hiri

The Journey of an Auto Shop Owner: Overcoming Challenges and Thriving (Part 2)

Dec 21 2023 14 mins

We spoke with Julio Sanchez, Owner of Total Automotive Services in Ruskin, FL, about his shop management experience. Part two of this podcast discussion covers:[00:00:49] - Planning for the future with a family-owned business [00:03:14] - Managing shop finances and positioning your techs for success [00:05:53] - Preparing for shop growth using AutoLeap [00:08:09] - Evolving your sh

The Journey of an Auto Shop Owner: Overcoming Challenges and Thriving (Part 1)

Dec 15 2023 15 mins

We spoke with Julio Sanchez, Owner of Total Automotive Services in Ruskin, FL, about his shop management experience. This podcast discussion covers:[00:00:59] - Inspiration to start an auto repair business[00:03:48] - Taking a leap of faith to launch a new shop[00:05:34] - Overcoming early challenges as a shop owner[00:08:52] - Building and maintaining trust with customers[00:10:48

How to Prepare Your Shop for a Profitable 2024 (Part 2)

Dec 08 2023 20 mins

We spoke with Greg Marchand, COO at ShopPros, about evaluating your shop's performance to end the year and planning for a successful 2024. Part two of this podcast discussion covers:[00:01:01] - Incorporating customer feedback into your shop planning [00:06:07] - Setting aggressive yet realistic shop goals [00:11:56] - Finding and leveraging an accountability partner [00:17:17] - T