RTB

Jan 18 2024
RTB Podcast artwork

RTB (Return To Base) is a podcast from North East Ambulance Service. In each episode, NEAS team members James Atkinson, Jason O'Connell or Mark Selling speak to expert colleagues to try and answer some of the big questions staff members have about working in the ambulance service, from day-to-day issues like mental health and the importance of speaking up, to big picture ideas like the future of paramedicine.

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How we safeguard vulnerable people in our service

Jan 18 2024 26 mins  
In the final episode of the season 2 of the RTB (Return to Base) podcast series, we talk to Nichola Howard, named lead professional for safeguarding children at NEAS talks about how we safeguard vulnerable people in our service with the support of all of our teams. A paediatric nurse and health visitor by background, Nichola explains what her team are doing in the background when o

The role of mentoring within the ambulance service

Jan 11 2024 26 mins  
Mentoring is a crucial part of paramedicine, ensuring the next generation of paramedics have the confidence and skills required to care for patients across the North East.In this episode, paramedic mentors Stephen Hackles and Stephen Greenwood discuss the role of mentoring within the ambulance service. As well as defining the role, they talk about the different types of mentor, the

How we support health inequalities across the North East

Jan 04 2024 19 mins  
In this episode of RTB (Return to Base), Frazer Gregory, EOC team leader at NEAS talks to Kavita Chawla, speciality registrar in public health about her placement role in the North East Ambulance Service and is the first registrar in the North East to be based within the ambulance service. This episode highlights one of the starkest inequalities in the North East is life expectanc

How Patient Transport Service supports the North East

Dec 28 2023 24 mins  
In this week’s episode of the RTB (Return To Base) podcast, Emergency Operations Centre Trainer Ria Killmister-Dawson speaks to Andy Williams, South Division Patient Transport Operational Manager about the vital service our Patient Transport Service (PTS) provides to NEAS and the wider healthcare system. This episode highlights how our service isn't just for emergency ambulances

Dispatch: the air traffic control of our region’s NHS

Dec 22 2023 28 mins  
Dispatching ambulances is like a game of chess. In episode two of the RTB podcast, Emergency Operations Centre trainer Ria Killmister-Dawson speaks to dispatch manager Andy Bell about how each member of the dispatch team at North East Ambulance Service moves resources around the region to reach those in need.If you'd like to get in touch about anything you've heard on RTB, or if yo

Dealing with trauma in the ambulance service

Dec 14 2023 32 mins  
In the first episode of our second series of RTB, Patient Transport Service operations manager Amy Rosindale speaks to Helen Morris, an experienced paramedic now working as a senior clinical advisor and one of nearly 50 Trauma Risk Management (TRiM) practitioners supporting NEAS colleagues in dealing with traumatic incidents.In their chat, Helen explains how trauma affects us all i

Understanding traumatic cardiac arrest

Aug 08 2023 20 mins  
Jason O'Connell, clinical education officer at NEAS, speaks to specialist paramedic Luke Morrison about traumatic cardiac arrest. In their chat, Luke explains the difference between a traumatic cardiac arrest and a regular one, what his advice would be for crews dealing with this type of situation, and how he sees the specialist paramedic role expanding in the future. If you'd like

Behind the scenes in call taking

Aug 01 2023 30 mins  
Jason O'Connell, clinical education officer at NEAS, talks about call taking with Emergency Operations Centre trainer Ria Killmister-Dawson. In their conversation, Ria tells Jason about the work that goes on behind the scenes to ensure callers get the right support, including training and feedback. If you'd like to get in touch about anything you've heard on RTB, or if you want to

The importance of speaking up

Jul 23 2023 22 mins  
Paramedic apprentice James Atkinson talks to Jess Boon, a Freedom to Speak Up Guardian at NEAS, all about the work that she and her team does to encourage staff to feel able to give feedback about anything that affects them at work. In their conversation, Jess talks about the lessons that have been learned from the past in this area, and what she and her team are doing to help staf

Looking after our mental health

Jul 16 2023 22 mins  
Paramedic Mark Selling speaks to Staff Psychological Wellbeing Advisor, Andy Walton, about the importance of looking after our mental health. In their conversation, Andy talks about the occupational health support available to NEAS staff, including services like TRIM and Talking Therapies, and about NEAS's own Mental Maintenance project. If you'd like to get in touch about anything