Anna, Hannes and the Telco Industry

May 19 2022 1

Anna, Hannes and the Telco Industry Podcast artwork

Anna, Hannes, and the Telco Industry is Kearney’s podcast covering global trends in the telecommunication industry, focusing on recent developments and providing telco aficionados with the latest industry insights. Our podcast is hosted by Chicago-based partner Anna Kraft. Kearney invites experts from around the world to cast a light on how the industry isn’t just advancing society but also enabling and inspiring those around them. Tune in wherever you get your podcasts.

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Episode 7: Becoming Australia’s most-loved everyday brand with Maurice McCarthy, Optus

May 19 2022 16 mins

The team at Optus has one goal: to become Australia’s most-loved everyday brand. Hosts Anna Kraft and Hannes Schneider talk to Maurice McCarthy, Managing Director of Customer Success at Optus in Australia, about that big vision and the journey to get there. Anna, Hannes, and the Telco Industry is produced by the business transformation experts at Kearney, a global management cons

Episode 6: Opting into the transformation journey with Noluthando Pama, MTN Business

Apr 26 2022 23 mins

How do you turn around a struggling business unit, raise employee engagement scores, and become the darling of the company? We asked Noluthando Pama, general manager of enterprise sales and operations, MTN Business. Noluthando and her team have been on a 3-year transformation journey and the results are impressive. Anna, Hannes, and the Telco Industry is produced by the business tr

Episode 5: Transforming HR: From Admin to Advisors

Feb 02 2022 21 mins

What are your New Year’s goals for your organization? How are you building a more modern organization? Jitka Adámková is CHRO & Executive Board Member at T-Mobile CZ & Slovak Telekom. She’s on a journey to build a modern HR function that’s about observing problems and offering solutions — HR as internal advisors, not just admin. Hosts Anna Kraft and Hannes Schneider find

Episode 4: How Spark is rethinking marketing

Jan 12 2022 23 mins

How do customers learn about your brand? How many times a week do they see your advertising? Matt Bain is a marketer on a mission to change the way we think about advertising -- to see advertising as a service, not pesky interruption. As marketing director at Spark, one of New Zealand’s top telcos, he’s making big changes and investing in new technologies to dramatically change

Episode 3: The telco supply chain

Oct 25 2021 23 mins

Supply chain is more important than ever. But are we truly empowering supply chain in telco to keep up with new needs? In this episode, we discuss the importance of supply chain in telco. Supply chain organizations have been gaining stature in companies across industries. In telco, they are at the center of driving the key areas in which telcos are looking to change to meet emergin

Episode 2: The store of the future

Sep 13 2021 21 mins

Consumer behaviors are shifting, and everyone is talking about online. But what are telcos really doing about it? And what has changed in terms of customer interaction? In this episode, we talk with Bruno Duarte, chief commercial officer consumer at Magenta Telekom (T-Mobile Austria).

Anna, Hannes, and the Telco Industry Trailer

Jun 30 2021 1 mins

Anna, Hannes, & the Telco Industry is Kearney’s brand-new podcast covering global trends in the telecommunication industry, focusing on recent developments and providing telco aficionados with the latest industry insights.

Episode 1: Diversity in the telco industry

Jun 30 2021 19 mins

It’s no secret that telcos have long struggled with diversity in the workplace. It’s a frequent topic among industry associations and at conferences, and civil society is talking about it—but what are telcos doing about it? In this episode, we talk with Zuzana Skarpiskova, head of strategy at Swisscom.