SaaS Scaled - Interviews about SaaS Startups, Analytics, & Operations

Today, we’re joined by Mike Palmer, Chief Executive Officer at Sigma, the only cloud analytics solution with a spreadsheet-like interface enabling anyone to explore data at cloud scale and speed. We talk about:Creating a product for the average person to useIf the dashboard will be replaced by an AI promptDisruption of SaaS in the march toward cloud adoptionDo we have too many

Today, we’re joined by Pieter de Villiers, Co-Founder & CEO at Clickatell, the global leader in chat commerce. We talk about:3 pillars of excellence to measure decisions against when building a SaaS app Changes in ideal customer profile from year oneGlobal democratization of SaaS investingWhat to have a clear view of before writing a single line of code

Today, we’re joined by Derek Rey, Investor + Founder & CEO at Demand Inc., a human-driven AI-enabled sales development team. We talk about:The loss of knowledge of how to send good emailThe paradox of needing AI in order to be human at scaleWhat Sales Development Reps can do to be successful, particularly while working with AIThe role of email marketing in building top of fun

On today’s episode, we’re joined by Sahil Patel, CEO at Spiralyze, provider of data-driven performance Conversion Rate Optimization (CRO) services.We talk about:How effective most companies’ websites are at lead gen 3 common mistakes that lower website conversionsWhat to put on your homepage instead of boring stock images of people in a conference roomWhy you should revi

On today’s episode, we’re joined by Praveen Narra, Founder & CEO of Tech.us, a Silicon Valley based software development company with a team spread across the globe. We talk about:Expected AI innovations, including large-scale personalization & “Invisible AI”How AI is disrupting software development, including launching to multiple narrow markets The �

On today’s episode, we’re joined by John Sarver, Innovation and Technology Consultant at Saaslogic, providers of a next gen SaaS billing and subscription management platform.We talk about:The impacts of segmentation in optimizing revenue operationsIf early-stage startups need a revenue platformHow startups can best transition from focusing on tech to operationsGenerational gaps

On today’s episode, we’re joined by Vipul Shah, Co-Founder (CEO & CFO) at SaaSWorks, which delivers a single source of customer, revenue, and usage data truth to CFOs and finance teams.We talk about:The importance of quality of revenue (& the boring side)Managing the conflict of fast growth versus quality of revenueThe challenges of low-fit customersStopping sales to

On today’s episode, we’re joined by Baird Hall, SaaS Builder and Co-Founder at Churnkey, the platform which supercharges every part of customer retention, helping companies optimize growth.We talk about:Advantages & disadvantages of various pricing model & their impact on churnThe 4 different types of churnDos & don’ts for SaaS startups to reduce churnImportant

On today’s episode, we’re joined by Matt Verlaque, Chief Operating Officer at SaaS Academy, the complete business growth system for SaaS founders.We talk about:How SaaS companies are 10% art, 90% scienceMaking deposits into your customer goodwill account to avert disasterImportant founder attributes for successThe most innovative marketing strategies Matt has seen

On today’s episode, we’re joined by Sid Banerjee, Chief XM Strategy Officer, Qualtrics, the leader and creator of the experience management category. We talk about:Using automation to generate faster insightsFocusing on delivering value, and demonstrating that to prospective clientsHow Gen AI is finding problems & recommending solutionsUsing AI for right & left brain